How We Approach AI Copilot Development
GitHub Copilot proved the model: an AI assistant embedded directly in your workflow that understands your context and helps you work faster. Now every industry wants its own copilot — for legal document drafting, medical record analysis, financial reporting, customer support, and internal operations. At ZTABS, we build custom copilots using the Vercel AI SDK, OpenAI Assistants API, Claude, and custom RAG pipelines.
Our copilots go beyond generic chat interfaces. They understand your domain terminology, access your internal knowledge base, follow your business rules, and take actions through your APIs. A legal copilot that drafts contracts using your clause library.
A finance copilot that generates reports from your data warehouse. A support copilot that resolves tickets by querying your product docs and CRM simultaneously. We build copilots as embedded features inside your existing application — not standalone chat windows.
They appear as inline suggestions, side panels, command palettes, and contextual help that feels native to your product. The underlying architecture combines retrieval-augmented generation for knowledge grounding, tool use for real-world actions, and guardrails for accuracy and safety.